Directions for Remote Access

Access from Inside the Hospital

If you are a provider and access Epic in the hospital, you will want to install the Citrix Hyperspace App by clicking here.

Once installed, you will log into the site and click on the Epic Hyperspace PRD icon. Login a second time and you will see information exactly how you see it at the hospital.

Access from Outside the Hospital

If you are a provider that does not access Epic in the hospital or if you are physician office staff, you will access the EpicCare Link by clicking here (Portal Replacement).

Request Access

If you are a community physician or physicians' office and need to request access to the Singing River Health System electronic health record, please fill out the EpicCare Link Access Form for online submission here. For more information about Epic, please contact the Help Desk at 228-809-1777 or email This email address is being protected from spambots. You need JavaScript enabled to view it. .